The router is empty
No survey matches your profile right now. Try again a few hours later — inventory refreshes constantly and peaks in the evening local time.
The survey loops or freezes
Close the tab, disable any ad blocker for our domain, and start again from the surveys page. Never refresh mid-survey: the provider may treat it as a duplicate entry.
It closed before the reward screen
The reward is granted by the provider callback, not by the final page. Wait up to an hour. If nothing arrives, file a missing reward claim with the survey ID shown in the survey history.
You keep getting disqualified
Check that your profile country and date of birth match your real details. A mismatch between your profile and your answers is the most common disqualification cause.
