# AML & KYC Policy
Last updated: 15 September 2026 · Compliance contact: compliance@nexus.gg
Earn Reward Cash (Earn Reward Cash platform operator) pays real value to users and therefore applies proportionate anti-money-laundering (AML), counter-terrorist-financing (CTF) and sanctions controls.
1. Scope
This policy applies to every withdrawal, every reward redemption and every account that shows financial-crime risk indicators.
2. Identity verification (KYC)
We may request government photo ID, a selfie, and proof of address when:
- a withdrawal exceeds [KYC THRESHOLD, e.g. USD 100] in a single request or $50 in a rolling 30-day period within 30 days;
- the account name, country and payout destination do not match;
- the risk engine flags device, IP or referral anomalies;
- the payout provider or a partner network requests it;
- we are legally required to identify the recipient.
Documents are reviewed by our provider, stored encrypted, and retained as required by law. Refusing verification means the withdrawal cannot be paid.
3. Sanctions and PEP screening
Users and payout destinations are screened against applicable sanctions lists. We do not onboard users in comprehensively sanctioned jurisdictions and we will freeze and report any match.
4. Monitoring and reporting
We monitor payout patterns for structuring, rapid cash-out of reversed conversions, shared destinations across accounts, and mismatch between earning behaviour and payout volume. Confirmed suspicious activity is reported to the competent authority and the account is frozen. We will not tip off the account holder where the law forbids it.
5. Record keeping
Identity documents, verification decisions, and payout records are kept for 5-7 years after the account relationship ends, then deleted.
6. Responsibilities
A named compliance officer (our compliance team) owns this policy, reviews it annually, and trains staff with access to payout tooling. Access to KYC data is restricted and logged.
7. Contact
compliance@nexus.gg · Earn Reward Cash (Earn Reward Cash platform operator), our registered office (available on request), the country of our registered office.
