Before you file
Wait for the crediting window listed on the offer. Filing early means the claim is closed as "still pending".
What we need
Use the missing reward form and include:
- The offer or survey name and the network it came from.
- The date and approximate time you completed it.
- Your in-game or in-app user name / user ID if the offer had one.
- Screenshots showing the completed requirement.
- The confirmation email from the advertiser, if there was one.
What happens next
We forward the claim to the partner network. They check their raw tracking logs and answer within 3 to 14 days depending on the network. If the advertiser confirms the conversion, the reward is credited manually with a note in your history.
Why claims get rejected
- The tracking link was not used, or was opened in a different browser.
- A VPN, emulator or blocker was active.
- The requirement was not fully met (level not reached, trial cancelled early).
- The same offer was already completed on another account.
